Need helps in resolving your technical issues or want to know a better way to implement your work? We’re here to help with all of your technical questions- software, hardware, and from anywhere. Our highly skilled and experienced FAE team is ready to provide you the robust and industry-leading supports! To request technical support online, please submit an FAE Technical Support Request Form and address a full description of the issue you encounter. In general, you will expect to get responses within 1 ~ 2 workdays. However, it is possible to take more than 2 days for a sophisticated question.